top of page

Consumer Confidence Report

01Consumer-Confidence-Report.gif

This report is designed to inform you about the quality of water and the services we deliver to you every day. Our goal is to provide you with a safe and dependable supply of drinking water, and we want you to understand and be involved in our efforts to continually improve the water treatment process and protect our water resources.

Please click the button below to view a copy of Camden Water Utilities' most current Drinking Water Quality Report.

Leak Detection

02Leak-Detection.gif

The most common water leak is a dripping faucet. Toilets are the second most common. A quick check can be made by adding some food coloring to the toilet tank after it has filled and becomes quiet. If the coloring seeps into the toilet bowl before flushing, this indicates a leak.

To conduct a leak test on your water, turn off all the faucets and other water outlets. Go to the meter and watch the gallon per minute hand (on older meters) or the leak detector, a triangular-shaped indicator on a meter. If either is moving, you have a leak.

05FAQs.gif
  • Camden Water Utilities gets its water from the Ouachita River. The Ouachita River begins in the Ouachita Mountains and flows east into Lake Ouachita. From Lake Ouachita, it flows into Lake Hamilton and impounds Lake Catherine before free-flowing through most of the rest of Arkansas. Just south of Lake Catherine the river bends south near Malvern and Arkadelphia and collects the Caddo River and the Missouri River before continuing south to Camden.

    The Ouachita River was named for the Ouachita Tribe, one of several Historic Tribes who lived along it. Other Tribes included the Caddo, Osage Nation, Tensa, Chickasaw, and the Choctaw. Washita (Ouachita) is an Indian word meaning "good hunting grounds" and sparkling silver water. 

    The Ouachita River is 605 miles long and is the 25th longest river in the United States.

  • YES - In the 2010 legislative session, Act 197 (An Act to provide for certain water systems to maintain a level of fluoride to prevent tooth decay) was passed requiring Camden Water Utilities to continue to add fluoride to the public drinking water as State Law. The optimal level goal is 0.7 mg/l or parts per million.

  • YES - It is advisable to report discolored water conditions as it may indicate a broken service line or water main that we need to know about. Generally, water discoloration is caused by a flow disturbance linked to line maintenance, unusual high flows, or fire hydrant operation dislodging the buildup residue on the inner surface of pipes. This is comprised of tiny particles of minerals, mainly iron, that can make water noticeably rusty or yellow. These particles build up over time and must be flushed out when we conduct our annual system flush in mid-March of each year. 

    The water is still safe and has sufficient disinfection, but it often discolors garments washed in it during these times. It is advisable to wait until the water clears before washing any clothes. Camden Water Utilities is working on a 20-year master plan that addresses some of the oldest water lines in the system that create most of the discolored water.

  • Water bills are mailed out on the last working day of the month and are due upon receipt. You have until the 15th of the month to pay your current bill to avoid paying late fees. If not paid by the time you receive your next bill, a shut-off notice will be printed on your bill and will be subject to being disconnected on the 3rd after receiving this notice. (About 3 days to pay past due amount to avoid shut off)

  • Customers who take advantage of our Free Bank Draft Service can expect their accounts to be charged on the 12th of each month. You will still receive a bill each month that reads "paid by bank draft." If you would like to take advantage of this free service, print out the form available on this website and follow the instructions. Click here for the ACH Authorization Form.

  • No - you can print the form from this website, fill out the information needed, and sign. Click here for the ACH Authorization Form. Please attach a voided check and email, fax, or mail this information to our office.

    Camden Water Utilities
    PO Box J
    Camden AR 71711

    Email: CamdenWaterUtilities@yahoo.com

    Fax # 870-836-5190

FAQs

Can The Grease

03Can-the-Grease.gif

When grease is poured down drains, it causes sewer pipes to clog. And that's a recipe for disaster. Clogged pipes can cause raw sewage to back up into your home, yard, streets, and waterways. Grease in your sewer pipes leads to increased plumbing costs. Money spent on costly cleanups of sewage spills leads to increased utility bills. With your help using these few tips we can keep Camden sewer pipes clear.

  • Never pour grease down the sink drain.

  • Scrape food scraps from dishes into the trash can and garbage bags and dispose of properly. 

  • Pour cooled grease into an empty can or plastic bottle and then place it in the trash.

  • Use rubber scrapers and paper towels to remove oil and grease from cookware.

  • Avoid using the garbage disposal.

  • Put baskets or strainers in sinks to catch food scraps then empty them into the trash can.

  • Dairy products, such as mayonnaise and salad dressings, all contain fats and oils and can clog our pipes too.

05FAQs.gif
  • Camden Water Utilities gets its water from the Ouachita River. The Ouachita River begins in the Ouachita Mountains and flows east into Lake Ouachita. From Lake Ouachita, it flows into Lake Hamilton and impounds Lake Catherine before free-flowing through most of the rest of Arkansas. Just south of Lake Catherine the river bends south near Malvern and Arkadelphia and collects the Caddo River and the Missouri River before continuing south to Camden.

    The Ouachita River was named for the Ouachita Tribe, one of several Historic Tribes who lived along it. Other Tribes included the Caddo, Osage Nation, Tensa, Chickasaw, and the Choctaw. Washita (Ouachita) is an Indian word meaning "good hunting grounds" and sparkling silver water. 

    The Ouachita River is 605 miles long and is the 25th longest river in the United States.

  • YES - In the 2010 legislative session, Act 197 (An Act to provide for certain water systems to maintain a level of fluoride to prevent tooth decay) was passed requiring Camden Water Utilities to continue to add fluoride to the public drinking water as State Law. The optimal level goal is 0.7 mg/l or parts per million.

  • YES - It is advisable to report discolored water conditions as it may indicate a broken service line or water main that we need to know about. Generally, water discoloration is caused by a flow disturbance linked to line maintenance, unusual high flows, or fire hydrant operation dislodging the buildup residue on the inner surface of pipes. This is comprised of tiny particles of minerals, mainly iron, that can make water noticeably rusty or yellow. These particles build up over time and must be flushed out when we conduct our annual system flush in mid-March of each year. 

    The water is still safe and has sufficient disinfection, but it often discolors garments washed in it during these times. It is advisable to wait until the water clears before washing any clothes. Camden Water Utilities is working on a 20-year master plan that addresses some of the oldest water lines in the system that create most of the discolored water.

  • Water bills are mailed out on the last working day of the month and are due upon receipt. You have until the 15th of the month to pay your current bill to avoid paying late fees. If not paid by the time you receive your next bill, a shut-off notice will be printed on your bill and will be subject to being disconnected on the 3rd after receiving this notice. (About 3 days to pay past due amount to avoid shut off)

  • Customers who take advantage of our Free Bank Draft Service can expect their accounts to be charged on the 12th of each month. You will still receive a bill each month that reads "paid by bank draft." If you would like to take advantage of this free service, print out the form available on this website and follow the instructions. Click here for the ACH Authorization Form.

  • No - you can print the form from this website, fill out the information needed, and sign. Click here for the ACH Authorization Form. Please attach a voided check and email, fax, or mail this information to our office.

    Camden Water Utilities
    PO Box J
    Camden AR 71711

    Email: CamdenWaterUtilities@yahoo.com

    Fax # 870-836-5190

FAQs

Consumer Confidence Report

01Consumer-Confidence-Report.gif

This report is designed to inform you about the quality of water and the services we deliver to you every day. Our goal is to provide you with a safe and dependable supply of drinking water, and we want you to understand and be involved in our efforts to continually improve the water treatment process and protect our water resources.

Please click the button below to view a copy of Camden Water Utilities' most current Drinking Water Quality Report.

Leak Detection

02Leak-Detection.gif

The most common water leak is a dripping faucet. Toilets are the second most common. A quick check can be made by adding some food coloring to the toilet tank after it has filled and becomes quiet. If the coloring seeps into the toilet bowl before flushing, this indicates a leak.

To conduct a leak test on your water, turn off all the faucets and other water outlets. Go to the meter and watch the gallon per minute hand (on older meters) or the leak detector, a triangular-shaped indicator on a meter. If either is moving, you have a leak.

Can The Grease

03Can-the-Grease.gif

When grease is poured down drains, it causes sewer pipes to clog. And that's a recipe for disaster. Clogged pipes can cause raw sewage to back up into your home, yard, streets, and waterways. Grease in your sewer pipes leads to increased plumbing costs. Money spent on costly cleanups of sewage spills leads to increased utility bills. With your help using these few tips we can keep Camden sewer pipes clear.

  • Never pour grease down the sink drain.

  • Scrape food scraps from dishes into the trash can and garbage bags and dispose of properly. 

  • Pour cooled grease into an empty can or plastic bottle and then place it in the trash.

  • Use rubber scrapers and paper towels to remove oil and grease from cookware.

  • Avoid using the garbage disposal.

  • Put baskets or strainers in sinks to catch food scraps then empty them into the trash can.

  • Dairy products, such as mayonnaise and salad dressings, all contain fats and oils and can clog our pipes too.

  • Camden Water Utilities gets its water from the Ouachita River. The Ouachita River begins in the Ouachita Mountains and flows east into Lake Ouachita. From Lake Ouachita, it flows into Lake Hamilton and impounds Lake Catherine before free-flowing through most of the rest of Arkansas. Just south of Lake Catherine the river bends south near Malvern and Arkadelphia and collects the Caddo River and the Missouri River before continuing south to Camden.

    The Ouachita River was named for the Ouachita Tribe, one of several Historic Tribes who lived along it. Other Tribes included the Caddo, Osage Nation, Tensa, Chickasaw, and the Choctaw. Washita (Ouachita) is an Indian word meaning "good hunting grounds" and sparkling silver water. 

    The Ouachita River is 605 miles long and is the 25th longest river in the United States.

  • YES - In the 2010 legislative session, Act 197 (An Act to provide for certain water systems to maintain a level of fluoride to prevent tooth decay) was passed requiring Camden Water Utilities to continue to add fluoride to the public drinking water as State Law. The optimal level goal is 0.7 mg/l or parts per million.

  • YES - It is advisable to report discolored water conditions as it may indicate a broken service line or water main that we need to know about. Generally, water discoloration is caused by a flow disturbance linked to line maintenance, unusual high flows, or fire hydrant operation dislodging the buildup residue on the inner surface of pipes. This is comprised of tiny particles of minerals, mainly iron, that can make water noticeably rusty or yellow. These particles build up over time and must be flushed out when we conduct our annual system flush in mid-March of each year. 

    The water is still safe and has sufficient disinfection, but it often discolors garments washed in it during these times. It is advisable to wait until the water clears before washing any clothes. Camden Water Utilities is working on a 20-year master plan that addresses some of the oldest water lines in the system that create most of the discolored water.

  • Water bills are mailed out on the last working day of the month and are due upon receipt. You have until the 15th of the month to pay your current bill to avoid paying late fees. If not paid by the time you receive your next bill, a shut-off notice will be printed on your bill and will be subject to being disconnected on the 3rd after receiving this notice. (About 3 days to pay past due amount to avoid shut off)

  • Customers who take advantage of our Free Bank Draft Service can expect their accounts to be charged on the 12th of each month. You will still receive a bill each month that reads "paid by bank draft." If you would like to take advantage of this free service, print out the form available on this website and follow the instructions. Click here for the ACH Authorization Form.

  • No - you can print the form from this website, fill out the information needed, and sign. Click here for the ACH Authorization Form. Please attach a voided check and email, fax, or mail this information to our office.

    Camden Water Utilities
    PO Box J
    Camden AR 71711

    Email: CamdenWaterUtilities@yahoo.com

    Fax # 870-836-5190

05FAQs.gif

FAQs

bottom of page