Privacy Policy
Effective Date: January 2, 2025
Camden Water Utilities ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect any information you provide when using the Camden Water Utilities website ("Site").
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Site.
1. Information We Collect
The only information we collect is voluntarily provided by you through the feedback form on our Site. This may include:
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Your name
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Your email address
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Your phone number (if provided)
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Any additional information you include in the message field of the feedback form
We do not use cookies or track your browsing activity on the Site. No other personal data is collected or stored by Camden Water Utilities through this Site.
2. How We Use Your Information
The information you provide through the feedback form is used solely for the following purposes:
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To respond to your inquiries, comments, or suggestions
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To improve our services based on your feedback
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To contact you if additional follow-up is required
We do not use your information for marketing purposes or share it with third parties, except as required by law.
3. How Your Information Is Stored
Feedback form responses are stored securely on the website’s server and may also be sent to Camden Water Utilities via email. The information stored on the website is protected using industry-standard security measures to prevent unauthorized access, alteration, or disclosure.
Stored information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties. We may disclose your information only under the following circumstances:
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To comply with legal obligations, such as responding to a lawful request or court order
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To protect the rights, property, or safety of Camden Water Utilities, its employees, or the public
5. Security
We are committed to safeguarding your personal information. Measures are in place to protect information stored on the website’s server, including encryption, access controls, and regular security reviews.
While we strive to protect your data, no method of online storage or transmission is 100% secure. You submit information at your own risk.
6. Retention of Your Information
Feedback form responses are retained for as long as necessary to address your inquiries, improve our services, or comply with legal obligations. Once the information is no longer needed, we securely delete or anonymize it.
7. Children's Privacy
The Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that personal information from a child has been submitted without parental consent, we will delete it promptly.
8. Your Rights
You have the right to:
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Request access to the personal information you submitted (if it has been retained by our office)
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Request corrections to any inaccurate information
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Request that your personal information be deleted (subject to any legal obligations to retain it)
To exercise these rights, please contact us using the information below.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
you have any questions or concerns about this Privacy Policy or the handling of your information, please contact us at:
Camden Water Utilities
206 Van Buren St. NE
Camden, AR 71701
(870) 836-7331